Contact Us Toll Free: 1.877.SYSCOMM REMOTE ACCESS

JOIN OUR TEAM

Since 2005, The Syscomm Group has strived to provide IT solutions for businesses which are customized to their specific goals and needs. We believe that IT doesn’t have to be complicated, and by working with our clients to simplify their computer systems we take that burden off their shoulders. At Syscomm, our team’s primary focus is on providing our clients with high quality customer service and innovative solutions that enable them to be efficient and successful.

CURRENT OPPORTUNITIES

With our continued growth there are new opportunities to join our team. If you are interested in working with us please take a moment to look at our current position openings.

WATERLOO REGION

Business Development Representative

We are looking for Business Development Representative with at least 2+ years of sales experience in the Managed IT sector.  With recent expansion in Kitchener-Waterloo areas ideal candidate is expected to meet the following requirements:

 

  • attracting new business through activities such as cold-calling, networking and meeting with potential clients
  • organising sales visits
  • clarifying customers’ and clients’ requirements and recommending the appropriate products
  • negotiating contracts
  • undertaking relevant research
  • maintaining sales records
  • giving demonstrations
  • making and giving presentations
  • attending trade exhibitions, conferences and meetings
  • preparing tenders and proposals
  • reviewing sales performance
  • writing reports and sales literature. 

    Key skills for Managed Sales Support

  • Strong technical and sales skills
  • Excellent communication and interpersonal skills
  • Commercial awareness
  • A meticulous and logical approach to work
  • The ability to meet high standards in programming aptitude tests
  • The ability to work under pressure and meet sales quotas 

    Qualifications:

    Minimum 2+ years of Technology Equipment Sales/Services/Software related sales management experience

    Creativity and a high energy level

    Proven track record of sales success, along with strong training & coaching skills

    Superior verbal and written communication skills

    Strong decision making and problem solving skills

    Well developed organizational, sales leadership and strategic planning skills

Network Support Analyst

We are seeking Network Support Analyst for our Service Team.

Successful candidate will join team of experts to work with cutting edge technology.

University or Community College graduate with at least Four-years working experience in Server environment

Extensive Experience and troubleshooting skills in all of the following technology areas: Microsoft Active Directory 2016/2012, Microsoft Exchange 365/2016/2013

Ability to troubleshoot Virtual environments both in VMware and Hyper-V

Troubleshooting skills with Windows 8.1, Windows 10, Office 2016, Office 365

Ability to perform customer service either on site; via telephone support or remote access

Shows solid communication skills, both written and verbal with ability to communicate and articulate effectively

Excellent troubleshooting skills

Strong customer-focus

Apple computer knowledge is an asset.

Readiness to work after business hours when needed

Has his/her own car and clean driving record

Excellent judgment / must be able to make independent decisions

Company provides many benefits to employees as well flexible schedule.

Helpdesk Analyst

We are seeking a Helpdesk Analyst for our Service Team.

The ideal candidate is expected to meet the following requirements:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries over the phone/remote support
  • Escalate support request as required
  • Schedule resources for service calls and projects
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Walk customer through problem-solving process
  • Install, modify, and repair computer hardware and software
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Monitor client networks for errors and alerts

If you are interested in this opportunity and think you’re up to the task click here to apply.

TORONTO & GTA REGION

Network Support Analyst

We are seeking Network Support Analyst for our Service Team.

Successful candidate will join team of experts to work with cutting edge technology.

University or Community College graduate with at least Four-years working experience in Server environment

Extensive Experience and troubleshooting skills in all of the following technology areas: Microsoft Active Directory 2016/2012, Microsoft Exchange 365/2016/2013

Ability to troubleshoot Virtual environments both in VMware and Hyper-V

Troubleshooting skills with Windows 8.1, Windows 10, Office 2016, Office 365

Ability to perform customer service either on site; via telephone support or remote access

Shows solid communication skills, both written and verbal with ability to communicate and articulate effectively

Excellent troubleshooting skills

Strong customer-focus

Apple computer knowledge is an asset.

Readiness to work after business hours when needed

Has his/her own car and clean driving record

Excellent judgment / must be able to make independent decisions

Company provides many benefits to employees as well flexible schedule.

Helpdesk Analyst

We are seeking a Helpdesk Analyst for our Service Team.

The ideal candidate is expected to meet the following requirements:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries over the phone/remote support
  • Escalate support request as required
  • Schedule resources for service calls and projects
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Walk customer through problem-solving process
  • Install, modify, and repair computer hardware and software
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Monitor client networks for errors and alerts

If you are interested in this opportunity and think you’re up to the task click here to apply.

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