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MANAGED IT SERVICES

Are you looking for a company that can help your business reach the next level? Are you searching for a company that can help you with advanced network and management solutions? You need not look any further. The Syscomm Group offers some of the best and most trusted Managed IT Services for small to medium sized businesses in the industry. We would love to speak with you about your company’s IT needs, so please use our contact page to get in touch with us. You will get to talk with one of the most friendly and knowledgeable customer service teams in the industry.

You can rely on The Syscomm Group to help you move your business forward. If you don’t have time to deal with the everyday hassles of managing your IT you can count on one of the fastest growing IT solution companies in the industry. We were established in 2005 as a managed IT service provider that was specially built to help serve businesses with all of their IT needs.

We offer:

Real-time Monitoring

We monitor your server/network infrastructure health 24 hours a day, 7 days a week. Consistent supervision allows us to proactively anticipate many types of malfunctions and potential problems before they have a chance to impact your business.

Our automatic checks will monitor your servers in real-time to ensure they are always operating efficiently. If the processor has been highly utilized for an extended period of time or the system drive is beginning to run low on space, we will know about it and address the situation accordingly. For clients who opt for our complete monitoring package we will apply the same types of checks across your entire network. This means that we are able to diagnose when a workstation is running low on system resources or a printer will need replacement toner cartridges.

Network Design (Wired & Wireless)

Syscomm can be utilized to fully customize your network to meet your individual business needs. Our team will work with you to determine the most applicable type of technology for your situation.

We employ a wide range of tech, such as wired, wireless, power-over-ethernet or any combination. We have a wide range of experience managing multiple network systems, such as security cameras, internal access, VoIP phones, etc.

IT Support

You want to be able to concentrate on operating your business, so having to take time out of your day to deal with IT problems is potentially a huge waste of your valuable time. When you’re stuck dealing with IT issues you can’t maintain focus on the other important aspects of your business. The Syscomm Group is your answer to highly-efficient and cost-effective IT management. We offer 24 hours a day, 7 days a week help desk support for both PC and Apple products as well as network infrastructure. You will get round-the-clock technical support that you can always count on with a guaranteed response time of 2 hours on critical issues. Our company prides itself on resolving issues promptly. We have built our reputation on exceptionally quick response and resolution of your technical issues.

We’re available as a direct point of contact for your employees, whether they’ve accidentally deleted a file, forgotten their password, or otherwise. We can maintain your network shared resources by defining access to secure your files and prevent unauthorized access to confidential information. Our 24/7 IT support team is committed to ensuring your company has superior service for all of your IT issues.

Apple Certified

These days more and more companies are incorporating or switching to Apple products to help them simplify the tech that drives their business. However, there are a plethora of issues that may occur during a day and if the “pinwheel of death” ever shows up on your Mac, we’re here for you! Our company offers some of the most comprehensive and reliable Apple support in the industry.

As a certified member of the Apple Consultants Network we’re prepared for any Mac-related challenges that need creative and innovative solutions. Whether you’re looking to implement a new Mac Pro as a server for your office, or want to incorporate your existing Macs into a Windows Server environment, we’re here to help!

Systems Management

Syscomm implements proactive maintenance on your network to ensure your systems are kept up-to-date and maintain optimum performance. We manage software updates for all your servers and workstations to maintain the most current security patches and protection. Network audits are simplified with at-a-glance licensing available system wide, as well as customized detailed monthly reports to show the health of your network and computer systems.

Procurement

When it comes to IT purchasing you need direction and clearly defined goals to build a platform for you to confidently stand on. Syscomm has a dedicated team of people that are here to help your business grow and move forward. We have extensive experience with multiple aspects of budgeting and planning. We would be happy to work with you to determine the perfect technology and equipment for your business needs while staying within budget.

Having a strong IT hardware and software procurement policy will enable your organization to streamline purchasing and avoid unnecessary costs. If you want an IT company that can offer cost-effective solutions to your most complex problems, you need to contact the Syscomm Group. We have professional, friendly representatives that are standing by to speak with you about your IT questions and challenges. We want to put our expertise to work for you!

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