Cliff M.

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The College has contracted The Syscomm Group Inc. to manage its IT requirements including hardware, software and cabling.

The Syscomm Group is always readily accessible to College staff when IT issues arise. The Syscomm Group quickly schedules appointments for technical support when in-house access is required, and employs distance access and College staff involvement in testing when issues can be dealt with from external locations.

The Syscomm Group communicates reasons and resolutions to issues well, in plain language, allowing College officers to make informed decisions on services and purchases.

The Syscomm Group bills in a timely manner, with reasonable terms.

The College is pleased with its relationship with The Syscomm Group Inc.