Careers

We are looking for Business Development Representative with at least 2+ years of sales experience in the Managed IT sector. With recent expansion in Kitchener-Waterloo areas ideal candidate is expected to meet the following requirements:

• attracting new business through activities such as cold-calling, networking and meeting with potential clients
• organising sales visits
• clarifying customers’ and clients’ requirements and recommending the appropriate products
• negotiating contracts
• undertaking relevant research
• maintaining sales records
• giving demonstrations
• making and giving presentations
• attending trade exhibitions, conferences and meetings
• preparing tenders and proposals
• reviewing sales performance
• writing reports and sales literature.

Key skills for Managed Sales Support

• Strong technical and sales skills
• Excellent communication and interpersonal skills
• Commercial awareness
• A meticulous and logical approach to work
• The ability to meet high standards in programming aptitude tests
• The ability to work under pressure and meet sales quotas

Qualifications:

• Minimum 2+ years of Technology Equipment Sales/Services/Software related sales management experience
• Creativity and a high energy level
• Proven track record of sales success, along with strong training & coaching skills
• Superior verbal and written communication skills
• Strong decision making and problem solving skills
• Well developed organizational, sales leadership and strategic planning skills

We are seeking Network Support Analyst for our Service Team.

Successful candidate will join team of experts to work with cutting edge technology.

• University or Community College graduate with at least Four-years working experience in Server environment
• Extensive Experience and troubleshooting skills in all of the following technology areas: Microsoft Active Directory 2016/2012, Microsoft Exchange 365/2016/2013
• Ability to troubleshoot Virtual environments both in VMware and Hyper-V
• Troubleshooting skills with Windows 8.1, Windows 10, Office 2016, Office 365
• Ability to perform customer service either on site; via telephone support or remote access
• Shows solid communication skills, both written and verbal with ability to communicate and articulate effectively
• Excellent troubleshooting skills
• Strong customer-focus
• Apple computer knowledge is an asset
• Readiness to work after business hours when needed
• Has his/her own car and clean driving record
• Excellent judgment / must be able to make independent decisions
• Company provides many benefits to employees as well flexible schedule.

The ideal candidate is expected to meet the following requirements:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries over the phone/remote support
• Escalate support request as required
• Schedule resources for service calls and projects
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Install computer peripherals for users
• Follow up with customers to ensure issue has been resolved
• Monitor client networks for errors and alerts

We are seeking Network Support Analyst for our Service Team.

Successful candidate will join team of experts to work with cutting edge technology.

• University or Community College graduate with at least Four-years working experience in Server environment
• Extensive Experience and troubleshooting skills in all of the following technology areas: Microsoft Active Directory 2016/2012, Microsoft Exchange 365/2016/2013
• Ability to troubleshoot Virtual environments both in VMware and Hyper-V
• Troubleshooting skills with Windows 8.1, Windows 10, Office 2016, Office 365
• Ability to perform customer service either on site; via telephone support or remote access
• Shows solid communication skills, both written and verbal with ability to communicate and articulate effectively
• Excellent troubleshooting skills
• Strong customer-focus
• Apple computer knowledge is an asset
• Readiness to work after business hours when needed
• Has his/her own car and clean driving record
• Excellent judgment / must be able to make independent decisions
• Company provides many benefits to employees as well flexible schedule.

We are seeking a Helpdesk Analyst for our Service Team.

The ideal candidate is expected to meet the following requirements:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries over the phone/remote support
• Escalate support request as required
• Schedule resources for service calls and projects
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Install computer peripherals for users
• Follow up with customers to ensure issue has been resolved
• Monitor client networks for errors and alerts