Careers

We are looking for Business Development Representative with at least 2+ years of sales experience in the Managed IT sector. With recent expansion in Kitchener-Waterloo areas ideal candidate is expected to meet the following requirements:

• attracting new business through activities such as cold-calling, networking and meeting with potential clients
• organizing sales visits
• clarifying customers’ and clients’ requirements and recommending the appropriate products
• negotiating contracts
• undertaking relevant research
• maintaining sales records
• giving demonstrations
• making and giving presentations
• attending trade exhibitions, conferences and meetings
• preparing tenders and proposals
• reviewing sales performance
• writing reports and sales literature.

Key skills for Managed Sales Support

• Strong technical and sales skills
• Excellent communication and interpersonal skills
• Commercial awareness
• A meticulous and logical approach to work
• The ability to meet high standards in programming aptitude tests
• The ability to work under pressure and meet sales quotas

Qualifications:

• Minimum 2+ years of Technology Equipment Sales/Services/Software related sales management experience
• Creativity and a high energy level
• Proven track record of sales success, along with strong training & coaching skills
• Superior verbal and written communication skills
• Strong decision making and problem solving skills
• Well developed organizational, sales leadership and strategic planning skills

We are seeking a Support Analyst for our Service Team.

The ideal candidate is expected to meet the following requirements:

• Bilingual – French/English, fluent in verbal and written
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries over the phone/remote support
• Escalate support request as required
• Schedule resources for service calls and projects
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Install computer peripherals for users
• Follow up with customers to ensure issue has been resolved
• Monitor client networks for errors and alerts

We are seeking a Helpdesk Analyst for our Service Team.

The ideal candidate is expected to meet the following requirements:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries over the phone/remote support
• Escalate support request as required
• Schedule resources for service calls and projects
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Install computer peripherals for users
• Follow up with customers to ensure issue has been resolved
• Monitor client networks for errors and alerts

We are seeking Network Analyst for our Service Team.

Successful candidate will join team of experts to work with cutting edge technology.

• University or Community College graduate with at least Four-years working experience in Server environment
• Extensive Experience and troubleshooting skills in all of the following technology areas: Microsoft Active Directory 2016/2012, Microsoft Exchange 365/2016/2013
• Ability to troubleshoot Virtual environments both in VMware and Hyper-V
• Troubleshooting skills with Windows 8.1, Windows 10, Office 2016, Office 365
• Ability to perform customer service either on site; via telephone support or remote access
• Shows solid communication skills, both written and verbal with ability to communicate and articulate effectively
• Excellent troubleshooting skills
• Strong customer-focus
• Apple computer knowledge is an asset
• Readiness to work after business hours when needed
• Has his/her own car and clean driving record
• Excellent judgment / must be able to make independent decisions
• Company provides many benefits to employees as well flexible schedule.

We are looking for Business Development Representative with at least 2+ years of sales experience in the Managed IT sector. Ideal candidate is expected to meet the following requirements:

• attracting new business through activities such as cold-calling, networking and meeting with potential clients
• organizing sales visits
• clarifying customers’ and clients’ requirements and recommending the appropriate products
• negotiating contracts
• undertaking relevant research
• maintaining sales records
• giving demonstrations
• making and giving presentations
• attending trade exhibitions, conferences and meetings
• preparing tenders and proposals
• reviewing sales performance
• writing reports and sales literature.

Key skills for Managed Sales Support

• Strong technical and sales skills
• Excellent communication and interpersonal skills
• Commercial awareness
• A meticulous and logical approach to work
• The ability to meet high standards in programming aptitude tests
• The ability to work under pressure and meet sales quotas

Qualifications:

• Minimum 2+ years of Technology Equipment Sales/Services/Software related sales management experience
• Creativity and a high energy level
• Proven track record of sales success, along with strong training & coaching skills
• Superior verbal and written communication skills
• Strong decision making and problem solving skills
• Well developed organizational, sales leadership and strategic planning skills